Lace Charms is based in Los Angeles, CA and all of our orders ship from our  warehouses in the US.

Orders placed before noon Pacific Time are sent out the same day.

Shipping times are estimated based on typical US Postal Service transit times and most orders arrive within 3-7 business days. International orders take longer to arrive.

Occasionally a package will get delayed in the mail (due to weather, COVID-19, or just mysteriously). If it has been a while since your package's tracking information has been updated, please be patient, most issues are resolved within 14 days.